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Privacy Policy

Introduction

Welcome to The Valjean Labs. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://thevaljeanlabs.com/.

Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: When you create an account, place an order, or subscribe to our newsletter, we collect personal information such as your name, email address, mailing address, phone number, and payment information.
  • Non-Personal Information: We also collect non-personal information such as your IP address, browser type, and browsing behavior on our website through cookies and other tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process your orders, manage your account, and provide customer service.
  • To Improve Our Website: To enhance the user experience, optimize website performance, and analyze website usage.
  • To Communicate: To send you updates about your order, promotional offers, and newsletters (you can opt out at any time).
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secure servers and is only accessible by a limited number of personnel who have special access rights and are required to keep the information confidential.

Your Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request correction of any inaccurate or incomplete information.
  • Deletion: You can request deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any communication you receive.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies, but this may affect your ability to use certain features of our website.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date at the top will be updated.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

The Valjean Labs
Email: [email protected]

Thank you for trusting The Valjean Labs with your skincare needs. We value your privacy and are committed to protecting your personal information.